Skip to content
[Co] Cognograph

Refund Policy

Last updated: March 7, 2026

I want billing to be fair and transparent. If something isn't right, email me at [email protected] and I'll make it right.

Subscriptions

Pro subscriptions can be cancelled at any time. When you cancel:

  • You retain access to Pro features until the end of your current billing period.
  • No partial refunds are issued for the remaining days in a billing period.
  • Your data is preserved and accessible on the Free tier after downgrade.

If you believe you were charged in error, contact [email protected] and I'll issue a refund — no questions asked.

AI Credits

AI credit purchases are non-refundable once credits have been consumed. Unused credits from add-on purchases remain available until used. Monthly included credits ($1 trial, $5/mo Pro) do not roll over.

Disputes

Payment disputes are handled through Stripe. If you initiate a chargeback, your account may be suspended pending resolution. I encourage you to contact me first at [email protected] to resolve any billing issues directly.

← Back to Cognograph
Aurochs Methodology Forge © 2026 Stefan Kovalik / Aurochs